Terms and Conditions

All prescriptions done by Doctors On Call will be subject to the legal requirements of the Misuse of Drugs Act (1975) and the prescribing statement issued by, The Medical Council of New Zealand.

As such, patients need to be aware before booking, that our doctors are unable to prescribe Controlled Drugs (including, but not limited to, opioids and benzodiazepines) where we are aware of, or concerned about, possible drug dependence or diversion.

For a full list of medications which are determined to be controlled drugs, and potentially impacted by this policy, please refer to the Misuse of Drugs Act 1975, in the link below.

If you are not sure if this policy will prohibit access to a prescription you require, please seek advice from your regular GP.

For further information on this Act and our Prescribing statement

Links to statements and the Act:

https://www.mcnz.org.nz/assets/standards/Statement-on-good-prescribing-practice.pdf

https://www.legislation.govt.nz/act/public/1975/0116/latest/DLM436475.html

Cancellations & Refunds

• We respectfully request that appointments are cancelled with as much notice as is practicable in order to allow for other patients to access the appointment slot.
• We do understand, however, that sometimes things come up and people are unable to make appointments as scheduled.
• If your appointment is cancelled > 24 hours in advance of appointment, a full refund will apply if it has been prepaid
• If cancelled <24 hours in advance, a 50% refund of the amount paid will apply. If you have not been billed, you will be billed for 50% of the value of the appointment.
• If a no show occurs, no refund of the prepaid appointment will be given. A full charge of the consult will apply to the account if not already prepaid.
• Cancellations need to be sent in writing to admin@parkviewmedical.co.nz and the time it has been sent will be the registered time for refunding/charging purposes.